UX Writing
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To boost activation and encourage card usage, the business decided to allow Primary Cardholders to activate cards for their Additional Cardholders. We developed an intuitive process with clear, user-friendly copy to make the activation experience even more seamless.
The e-statement migration project aims to encourage users to transition from paper statements to digital ones. How can we successfully engage those who are already devoted advocates of paperless statements?
A new feature called RoundUp had to be included on the platform. I developed a case study (from UX research, competitive analysis, user persona, brand voice) and a prototype for the
A new feature called RoundUp had to be included on the platform. I developed a case study (from UX research, competitive analysis, user persona, brand voice) and a prototype for the new feature.
